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You may use the Site only in accordance with and subject to these Terms of Use and the Site's Privacy Policy (the "Privacy Policy"). Once you complete and submit your registration, you have opted in to receive email or any other marketing communication from our affiliates or us. You may not use the Site for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity, which infringes the rights of or others.

Notwithstanding any other rights or restrictions in these Terms of Use, you may not use this Site to:

  • transmit via or through the Site any information, data, text, images, files, links, or software except in connection with your authorized use of this Site or otherwise in response to specific requests for information by us;
  • introduce to the Site or any other computer or web site viruses, worms, Trojan horses and/or harmful code;
  • obtain unauthorized access to any computer system; 
  • impersonate any other person, including but not limited to, a registered user of this Site or an employee of; 
  • invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; 
  • misrepresent the identity of a user or use a false e-mail address;
  • tamper with or obtain access to this Site or any component of this Site; 
  • conduct fraudulent activities; or 
  • collect or harvest information regarding other users of the Site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail.
  • You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You agree to immediately notify us in the event of any unauthorized use of your account or other breach of security


    In order to place an order with Sonder Fragrances, you must provide us your name, email, shipping address, phone number and payment information. You represent and warrant that the information provided by you to Sonder Fragrances is accurate and complete and you are authorized to use such payment methods for the purchase.

    We accept debit card, credit card, UPI, net banking through Cashfree. We also offer Cash On Delivery. 

    Please direct your queries regarding delayed refunds, chargebacks, payment failures and double debits to our payment service providers Cashfree Payments which provide and manage our payment solutions, payment gateway aggregation and facilitate the initiation and receipt of electronic payments, including but not limited to payments effected through credit cards, debit cards, net-banking, pre-paid instruments and payment methods.
    For any queries regarding your transactions, please visit and generate a ticket for your query.